Fill-out our online application form and upload a copy of your primary ID. Our customer care team will assist you with the remaining qualifications.

Once we receive your complete documents we can approve your loan within 1 day. In some cases we may get in touch with you to confirm details or ask for additional information.

To increase your chances of getting fast loan approval, we recommend having a co-borrower from your close family circle, such as your spouse, siblings, in-laws, parents, or trusted friends. Opting for someone from your immediate family is the best choice to get fast loan approval.

We recommend the following proof of billing: electric, water, internet, or postpaid plan. The address on your proof of billing should match exactly with the address stated on your valid ID.

You can call our customer care mobile hotline at +63908-550-0583 or message us through our official Facebook page at 123 Finance Group with this link www.facebook.com/123financecorp. Our associates will be happy to assist you.

For clients paying through the Bills Payment facility within Gcash or BDO, posting of payments will be within 24 hours. An SMS confirmation from 1 2 3 Finance Group will be sent to you as soon as the payment is confirmed.

We understand that there may be a valid reason why your payment will be delayed. If you can't pay on time, it is important that you let us know as soon as possible. When possible, you may be asked to provide supporting documents. Our collection officers will assess your request and may waive penalties or allow you to make a partial payment for one month without penalties in some cases. Your request will be more likely to be favorable if you have consistently paid your loan on time prior to your request.

You may check your remaining balance and payment history thru our online platform at https://online.123finance.ph/. Just use your Last Name and Loan Code as your log in credentials. Access your account anytime, anywhere you are in the world.

We offer various payment solutions to help you get back on track with your financial obligations, subject to our terms and conditions. All you need to do is email us at collection@123finance.ph or call our Collection Department during working hours (PH time).

Please contact our Telecollectors at each branch. You can find their mobile numbers in the Payments Guide given to you during the contract signing, or visit our branches page to reach out to the designated telecollector for each branch. Make sure to keep your receipt or proof of payment ready for quick assistance from our Telecollectors.

Existing clients with 2 months remaining balance on their current loan are eligible to re-apply for our OFW Loans. The outstanding balance will be deducted from the approved loan amount before it is disbursed to you.

Existing clients with ending loan and good payment history may continue to avail of our loan service.

Make sure you have entered your correct mobile number. If you still do not receive the OTP within 5 minutes, please contact us through our Facebook page at 123 Finance Group.

If you receive any suspicious messages, do not pay or transfer funds immediately, and avoid sharing your personal information. Always verify the source before taking any action. For verification, contact our Customer Service Team at 0908-550-0583 or email us at customer.service@123finance.ph.

Contact our Customer Service Team at at 0908-550-0583 or email us at customer.service@123finance.ph. To improve your chances of receiving a timely response, we recommend reaching out to us through multiple channels. You can find all our contact details at 123finance.ph/contact-us.