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Contacts

1600 J Bocobo St. Cor Pedro Gil Malate, Manila (across Robinson's Place Main Entrance)

Fill-out our online application form and upload a copy of your primary ID. Our customer care team will assist you with the remaining qualifications.

Once we receive your complete documents we can approve your loan within 1 day. In some cases we may get in touch with you to confirm details or ask for additional information.

To increase your chances of getting fast loan approval, we recommend having a co-borrower from your close family circle, such as your spouse, siblings, in-laws, parents, or trusted friends. Opting for someone from your immediate family is the best choice to get fast loan approval.

Existing clients with ending loan and good payment history may continue to avail of our loan service.

We recommend the following proof of billing: electric, water, internet, or postpaid plan. The address on your proof of billing should match exactly with the address stated on your valid ID.

You can call our customer care mobile hotline at +63908-550-0583 or message us through our official Facebook page at 123 Finance PH. Our associates will be happy to assist you.

For clients paying through the Bills Payment facility within Gcash, BDO, Eastwest Bank, Cebuana, or MLhuillier, posting of payments will be within 24 hours. An SMS confirmation from 123 Finance will be sent as soon as the payment is confirmed.

We understand there may be a valid reason why your payment will be delayed. If you can't pay on time, it is important that you let us know as soon as possible. When possible, you may be asked to provide supporting documents. Our collection officers will assess your request and may waive penalties or allow you to make a partial payment for one month without penalties in some cases. Your request will be more likely to be favorable if you have consistently paid your loan on time prior to your request.

While we are still developing our web application for account inquiries, we advise clients to contact us through the hotlines provided in the payment guide distributed during the signing of the contract.

We offer various payment solutions to help you get back on track with your financial obligations, subject to our terms and conditions. All you need to do is email us at collection@123finance.ph or call our Collection Department during working hours (PH time).

Please contact our Telecollectors at each branch. You can find their mobile numbers in the Payments Guide given to you during the contract signing, or visit our branches page to reach out to the designated telecollector for each branch. Make sure to keep your receipt or proof of payment ready for quick assistance from our Telecollectors.